What should be the first step in dealing with a pest issue in a client’s home?

The first step in dealing with a pest issue in a client’s home is to consult with the client and inspect for the source of infestation. This approach ensures that you understand the extent of the problem and identify the specific type of pest involved. By consulting with the client, you gather valuable information about the situation, such as when they first noticed the pests, where they've seen them, and any previous pest control measures they may have attempted.

Inspecting for the source of infestation is critical because it allows you to determine how the pests entered the home and what may be attracting them. Understanding the source and breeding grounds is essential to effectively address the issue and develop a targeted plan for management. Once you have this information, you can better decide whether pesticide application, traps, or other methods are appropriate, ensuring a more effective and thorough pest control strategy while reducing the chance of recurrence.

This foundational step contrasts with applying pesticides or using traps right away, which may provide a temporary solution but fails to address the underlying problem. Similarly, recommending cleaning and sealing entry points is important but comes after evaluating the source of the infestation to make informed decisions tailored to the situation.